PhD in Educational Sciences from the University of Minho (2005) and in School Psychology and Human Development from the University of São Paulo, and post-doctorate in Social Service from the Pontifical Catholic University of São Paulo (2014), she is an Assistant Professor at the Institute of Education of the University of Minho, where she coordinated the Master’s in Education, area of specialisation in Educational Mediation until 2022.

Specialist in Curriculum Studies and Conflict Mediation, she has coordinated and is part of several international projects: European project ArleKin – Training of Social Mediators through European mobility (2013-2016); European project CreE.A – Construction of the European space of Social Mediation (2016-2019); European project LIMEdiat – European Degree in Mediation for social inclusion (2020-2023).

Founding member and board member of several scientific associations including the European Association for Social Mediation CreE-A and Estreiadiálogos, International Collaborative Research-Action Network of Lusophone countries. Member of the Network for Higher Education on Intercultural Mediation and coordinator of the WG-Territory representing the CECS; coordinator of the Portuguese Commission for Mediation.

Her work includes almost two hundred publications. Among the books published are: Social Workers and Mediators: building professional identities (Chiado Editora, 2015), International Handbook of Professional Identities (Scientific & Academic Publishing, 2015), Formation à la médiation sociale par le compagnonnage et la mobilité européenne (L’Harmattan, 2021), Intercultural Mediation: Training, Action and Reflection (CECS/Editora UMinho, 2022).