Barómetro para a Qualidade da Informação
1ª edição 2025 | CECS | UMinho
ISBN:978-989-36112-0-3
The literature suggests that the quality of information has been a concern through different periods of time. Although the terminology varies, research into communication – verbal or non-verbal – has considered, in one way or another, characteristics such as the accuracy and reliability of information. The digital age has brought challenges that make this concept even more relevant and complex.
In this context, the BIP – Barometer for Information Quality has emerged as an integrative approach. This observatory aims to monitor and analyse the quality of information available in different communication ecosystems and on different platforms (both traditional and social media). Examples include, but are not limited to, journalistic information, the communication channels of public and private organisations, government communication, political communication, advertising and propaganda pieces and audiovisual production.
The purpose of this e-book is to discuss and situate the concept of information quality – as an object of study – by exploring its evolution, its different theoretical approaches, models and measurement methodologies. This reflection is not intended as a review of scientific publications on the subject, but rather as a benchmark for the study of information quality, in the terms in which BIP intends to develop it, which – as we will see below – contains options and points of view that need to be clarified, since they guide the orientation and criteria adopted to decide what is important or relevant to measure, the lens through which we will look at the information ecosystem, which – in turn – determines the nature of the results we will offer the public.
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